![]() ![]() In the “Default input language ” list, click “English (United States) - US", and then click “ OK ” two times.In the “ Options”, click “View Layout ” to compare the layout with the actual keyboard.On the ‘Keyboards and Language ’ tab, click ‘Change keyboard s’.Please check/change the settings as per your region/country. Note: The below settings are for United States. Since you face the same issue with On screen keyboard as well, I will suggest you to check the keyboard layout settings on your laptop: How long have you been facing this issue? Are you facing this issue with any particular application. Check if the same issue occurs using On Screen Keyboard.You can click on the various characters to type using On Screen keyboard.Click on “Start” and type in the search box “run” and press enter.You can also check if you are facing the same issue using the On Screen Keyboard: Uncheck all the boxes and click on “Apply” to save the changes and check if the issue is fixed. ![]() Click on “Make the keyboard easier to use”.Click on “Start” and click on “Control Panel”.If the above step does not fix the issue, change the keyboard settings in “Ease of Access”. Click the "Language" bar, and then click “English (United States) - US".When you rest the mouse pointer over this bar, a tooltip appears that describes the active keyboard layout. Note: The Language bar appears on the taskbar. In the “Regional and Language Options ” dialog box, click “ OK”.In the “Default input language ” list, click “English (United States) - US", and then click “ OK ” two times.In the “ Options”, click “View Layout ” to compare the layout with the actual keyboard.Expand “Keyboard list ”, click to select the “English (United States) - US" check box, and then click ‘OK ’.Expand the language to “English (United States) - US".On the ‘Keyboards and Language ’ tab, click ‘Change keyboard s’.If you find that your system does not have the above settings, please follow the following steps to change the keyboard layout settings: Under “General” tab, make sure "English (United States) - US is selected.Click on "Location" Tab and check "Current Location" should be selected as "United States”.Under “Format”, make sure "English (United States) is selected.Click Start, type ‘intl.cpl’ in the Start Search box, and then press enter.You should check the keyboard layout settings on your new laptop. Are you facing this issue using any particular application? Open a “Notepad” and check if you are facing the same issue. ![]()
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